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Return portal is not accessible

The return portal is disabled and not accessible at this time.


To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the transport cost

What items are returnable?

  • They must be in original condition, unassembled, unused and returned in their original packing
  • Custom designs or specific colour choices are not returnable
  • Promotional items and Gift Cards are not returnable

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days